Shipping Policy
Thank you for shopping with Laggios. We are committed to providing you with the best possible shopping experience, including prompt and reliable shipping services. Please review our Shipping Policy to understand how we process and deliver your orders.
Order Processing Time:
1.1. All orders are typically processed within 2 business days (excluding weekends and holidays) upon receiving payment confirmation.
1.2. Please note that during peak seasons or promotional periods, order processing time may be extended. We will notify you promptly of any such delays.
Shipping Methods and Rates:
2.1. We offer various shipping methods to ensure a convenient and timely delivery of your orders. The available shipping options will be presented to you during the checkout process.
2.2. Shipping rates are calculated based on the destination, package weight, and chosen shipping method. The exact shipping cost will be displayed at checkout before you complete your purchase.
Shipping Destinations:
3.1. We currently offer international shipping. If your location is not included in the available options during checkout, please contact our customer support team for assistance.
3.2. Please note that some products may have specific shipping restrictions due to legal regulations or manufacturer guidelines. Any such restrictions will be communicated clearly on the respective product page.
Shipment Tracking:
4.1. Once your order has been shipped, you will receive a confirmation email with the tracking information. This will allow you to monitor the progress of your shipment.
4.2. Please note that it may take up to 48 hours for the tracking information to be updated by the shipping carrier. In some cases, tracking updates may be delayed due to unforeseen circumstances.
Delivery Time:
5.1. The estimated delivery time is calculated based on the selected shipping method and the destination address. Please note that these are only estimates and actual delivery times may vary.
5.2. Delays in delivery may occur due to factors beyond our control, such as weather conditions, customs inspections, or carrier delays. We apologize for any inconvenience caused by such delays.
5.3. Country Estimated Free Shipping Times:
USA: 5 - 10 Business Days
Canada: 5 - 10 Business days
United Kingdom: 6 - 12 Business Days
Australia: 6 - 12 Business Days
Other International: 10 - 14 Days
Customs and Import Taxes:
6.1. For international orders, please be aware that customs duties, taxes, and other fees may be levied by the destination country. These additional charges are the responsibility of the recipient and are not included in the purchase price or shipping cost.
6.2. We recommend contacting your local customs office for more information on the customs policies and fees applicable to your order.
Shipping Damage or Loss:
7.1. We take utmost care in packaging and handling your orders to ensure they arrive in excellent condition. However, if your order arrives damaged or is lost during transit, please contact us immediately.
7.2. To assist with the resolution process, please provide us with photographs of the damaged package or items, as well as any relevant documentation. We will work with the shipping carrier to resolve the issue and facilitate a replacement or refund, as appropriate.
Order Modifications and Address Changes:
8.1. Once an order has been placed, it may not be possible to make changes to the shipping address or other order details. If you need to modify your order, please contact our customer support team as soon as possible.
8.2. We cannot guarantee that address changes can be accommodated, especially if the order has already been shipped. We strongly recommend reviewing your shipping information carefully before completing your purchase.
Contact Information:
If you have any questions, concerns, or inquiries regarding our Shipping Policy, please don't hesitate to contact our customer support team. We will be happy to assist you.